Privacy Policy
The Granola Bar (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.thegranolabar.com or interact with our services.
By using our website, signing up for our emails or text messages, or otherwise providing your information, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you interact with our website or services, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and delivery information
- Order information
- Location information (such as ZIP code)
This information may be collected when you:
- Place an order
- Sign up for email newsletters
- Subscribe to SMS/text messages
- Participate in promotions or loyalty programs
- Contact us through our website
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring websites
This information helps us improve our website and customer experience.
How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Communicate with you regarding your orders
- Send marketing emails and promotions
- Send SMS messages related to promotions or updates
- Improve our website and services
- Personalize your experience
- Respond to customer service inquiries
Email Marketing
If you subscribe to our email list, we may send you updates about:
- Promotions
- New menu items
- Store openings
- Events
- Company news
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email.
SMS / Text Messaging
If you choose to receive text messages from The Granola Bar, we may send you:
- Promotional offers
- Event announcements
- Store updates
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze site traffic
- Remember your preferences
- Provide personalized marketing
You can control cookie settings through your browser.
Third-Party Services
We may use trusted third-party platforms to help operate our business, including services that assist with:
- Email and SMS marketing
- Online ordering
- Payment processing
- Analytics
These providers may have access to personal information only to perform services on our behalf and are required to protect your information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no electronic transmission or storage system is completely secure.
Your Privacy Choices
- Opt out of marketing emails by clicking the unsubscribe link
- Opt out of SMS by replying STOP
- Disable cookies through your browser settings
Children’s Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Abandoned Cart Tracking
The Granola Bar’s website may use cookies and similar technologies to help keep track of items you place into your online cart, including when a cart has been abandoned. This information may be used to determine when to send cart reminder messages via SMS or email to customers who have opted in to receive such communications.
Third-Party Data Sharing
We may share certain information with trusted third-party service providers that assist us with operating our website, marketing communications, analytics, and other business functions. These providers are only permitted to use the information necessary to perform services on our behalf.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
Location Data
Our website or services may collect general location information such as ZIP code or approximate geographic location based on IP address. This information may be used to personalize content, identify nearby store locations, improve services, or provide relevant promotions. This data is not used to precisely track a user’s real-time location.
Contact Us
The Granola Bar
Email: info@thegranolabar.com
Website: www.thegranolabar.com